I need your help. Not really great with computers. I purchased a WD 1 TB Passport portable drive. When I connected it to my computer it asked me if I wanted to do a backup. I selected the “yes” option. Several hours later I received a message that the backup was incomplete and that it could not be complteted because windows could not create a zip file. It disappeared before I coud copy the entire message. I clicked to open the portable drive and none of my information was there. However, druing this entire process I kept receiving messages such as "70% finished, 80% finished until the end when I received the error message.
I am now trying to do a copy and paste (The files, picts etc from my “C” drive to my new portable drive. Did I make a mistake by doing this? If so how do I correct it?
What is the difference between a back up and “copy and paste”?
Thanks for your help