I recently upgraded my cable modem/router. WD SmartWare (1 Win10 PC and 1 Win7 PC) and my MyBookLive worked perfectly with the old router. I plugged the MyBookLive in to the new router and
1- I can browse to all it’s files by running the command (or in File Explorer) \mybooklive
2- I can browse to it’s webpage to view it’s status by going to http://mybooklive/ in MSEdge.
3- the webpage says the status is good!
4- the light on the front is green!
However, when I try to open WD SmartWare to see if the backups are running… WD SmartWare can’t see the MyBookLive anymore… ON EITHER COMPUTER! I called the cable company and they said there is no sort of port blocking or anything that is any different between my old router and my new one. I looked everywhere in the router’s config page and there’s no sort of firewall or anything between the WiFi and the ethernet ports. (I even tried plugging my PC directly in to the router. The internet worked but still couldn’t see the MyBookLive in WD Smartware.)
I tried uninstalling and reinstalling a bunch of times. I remember this happened before and it took a very specific sequence of reboots, uninstalling, reinstalling, etc etc… to get it to show up in WDSmartWare.
Any thoughts? Please help! I’m flying completely unprotected right now!! No other backups!
EDIT: I tried WD Discovery… it told me this. isn’t this a slap!? LOL!: