When you call in to 855-556-5117 the message states that service cuts off after 5:00pm but technical help is available 24/7. No alternate contact phone number is provided. I need to contact WD’s Concierge Service which the card in the box references as one of the installation support options.
Can anyone help me connect up to a valid contact so WD Support can take over my pc and get my cloud working!!!
Does 24/7 not include the weekends?
Thanks in advance, atljj