I have windows 10. I have attached a WD 6tb nas device. i try to set a safe point. I can use my windows user name to get a list of shares available but when i try to access a share, e.g., user

My Cloud OS 3 Personal & Network Attached Storage My Cloud DL Series
1

I have windows 10. I have attached a WD 6tb nas device. i try to set a safe point. I can use my windows user name to get a list of shares available but when i try to access a share, e.g., K$ it asks for another username and password… What is my username for a local drive which I access under my regular windows logon… Yea, maybe I should know this already but I do not…

thanks

2

Hello,

I recommend you email support for assistance with this issue.

https://support.wdc.com/support/case.aspx?lang=en