I have an old WD 1 TB external backup hard drive (S/N WCAU40199255)

I have recently found my old external hard drive backup system that I purchased many years ago. I hooked it up to my laptop and started viewing old files and pictures from the first time I backed up my old desktop. I haven’t found the user manual to assist on recovering said files and pics. Anyone know of an online source for a user manual, or have knowledge on how to extract the info on it?

I do “cut-n-paste” files and pics to my laptop but there are some programs I would like to use again. I’m not sure how to restore them or if that is even advisable.

Thanks in advance,

Hi @Papa55,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: