I forgot my password an cannot access my external wd 3tb

WD External Drives External Drives for PC
#1

hi everyone i forgot my password an cannot access my external wd 3tb

#2

Hello curtney, unfortunately there is no way to unlock the hard drive without the password. If you don’t have any important files you can install Smartware and enter any incorrect password 5 times for the option to format (delete) the hard drive, this way you can use it again.

Smartware download

http://www.wdc.com/wdproducts/wdsmartwareupdate/