I forget the password



to remove the passwor from my HDD

I lock my WD after the the smartware tell me the password is not correct

I want to remove it without los the data

Thank you

There is no known way to reset the password. You get 5 tried then a message asking to erase the drive. Unplug power and USB cables wait a few min and plug back in it will reset and give 5 more tries.


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