I did a dumb dumb. I SSH’d into the MyCloud 4TB, ran at root level the linux command to update all packages. After all updates were complete, I cold no longer access the Dashboard.
At this point in time, I could still SSH into the unit but had obviously corrupted the apache config files during the updates.
I foolishly unplugged the unit and after that, white light. No more network access. I confirmed that it had not lost it’s static IP and gone to DHCP. There is literally zereo network access now to the device.
I have cracked open the case and connected the HD to a computer to confirm all partitions and files are there. Everything is good on the partition/data integrity end. So whats the best way to rollback? I was at the most current firmware before running the command to update all packages.