Please help! I use my Passport to back up my photos. This afternoon, I had my portable HD connected, and at some point, the icon disappeared from my desktop. I have restarted the computer (MacBook Pro), plugged and unplugged the device into different USB ports, but I can’t find it. I can see it on my Disc Utility, but how do I make it accessible to me again? I’m at a loss. I’d appreciate any ideas.
I recommend you try using a different USB cord and if possible also try another computer. If this does not work try to the repair disk option if the disk utility.