I can't see any folder

Hi,
I’ve a mycloud storege (software ver.6.2.2-115) I can’t see any folder both connect via My Cloud Home or via ios app.
The only way I can see folder is with win client.
please could you help me?

Hello,

Please refer to the following KBA article: My Cloud Home Not Seen in Finder After Update to macOS 10.14 (Mojave)