I cant open my files in My password Uitra 2TB (Win7)

WD External Drives WD Portable Drives
#1

Hello,

I bought a Uitra 2TB last year, and i locked one of my folder. I reimaged my notebook recently and now i found that i cant open the files in my locked folder, but it still showing the folder and files in it. I still remember my password but i cant find somewhere to put in. The files are important, could anyone help me?

Thanks for your time.

#2

Hello,

How did you locked just one folder? the security feature on this drive will lock the entire drive.

Did you use a 3rd party software?