Hi,
I bought used PR2100 in internet.
The seller said he cleared the device.
I received the device.
I powered it on, I can connect to log in panel.
But I can’t log in, it does not accept “admin” and empty password.
I tried to reset the device myself, but nothing happens.
When I press the reset button, restart is not performed.
What can I do in this case?
Chat GPT says something about UART or re-installing firmware.
Hope these links will help.
My Cloud See if you can setup the My Cloud.
28TB My Cloud Pro Series PR2100 | WD
Do you know if the original owner did a factory reset or if it was just cleared of his Users, Shares etc.?
You need to press and hold the reset button.
4sec resets the network to DHCP, and resets admin password. It does not change the admin user name.
40 sec is essentially a full wipe. This is what the seller should have done.
Try the 4 sec first, then try the 40.
