I had to swap out my wifi router, an ASUS RT‑AC56U, after a failure. My new router is a Netgear Nighthawk AC1900.
The Netgear router is up an running ok, but I cannot access my EX4’s dashboard. The IP address link no longer works, nor does http://wdmycloudex4/.
I get the error message “This site can’t be reached.
wdmycloudex4’s server IP address could not be found.”
I was hoping someone could offer another method of getting to the dashboard.
FYI, the firmware of my device should be up to date.