I’m using the 2TB MyCloud version. Is there something wrong with the last update, because i can’t access the Dashboard anymore. In Chrome, it shows the black screen. In IE 11 it has an 500 - internal server error. I don’t have the access to ssh, so i did the reset and then the system restore physically, but nothing changed…
do you have an external USB attached? if so detach it and do a system only restore. leave it off until stable
did you have a static IP set? the system only restore would reset it to DHCP so initial access must be by name or look up the assigned IP in your router