Hi all,
i have a 1TB WD portable hard disk that I’ve been using without problems for around half a year but when I switched on my computer today, it causes my computer to freeze and is inaccessible. It is used to be named as storage but now it is Local Disk instead. When I tried to click/ rightclick it, it causes my computer to freeze so I can’t format it as well.
I have done the following to solve the issue but the problem still exists:-
- I have reinstalled “Universal Serial Bus Controllers”.
- I have reinstalled WD SES Device Driver.
- When I check the properties of the Hard Drive in the Device Manager, It gives me “This device is working properly”.
- When I tried to Select the hard drive form the Disk Management. It hangs the Computer Management program.
- I tried to access the Hard Drive from another laptop but, the issue still exists.
Please how to solve this issue as it has a very critical backup.
Any help is appreciated.
Best Regards,
Mostafa yasin