Recently, I upgrade My passport HD External drive and after that stopped to work.
Serial Number: [Deleted]– P/N: WDBACX0010BBK-00
I’m using Windows 7. The issue is:
- When I plug the HD, my computer recognizes in the DISK MANAGEMENT (Device working properly), however I cannot access the content of my External HD.
- I’ve tried to install a Data Recovery apps but once again this application didn’t recognize My Passport HD.
- The only good thing is that its running and light indicator is ON.
- I cannot see it in the COMPUTER window.
I’d like to know how can I restore my WD External HD?