I can see my portable WD on G drive but it has a ? mark attached

I’ve been using my portable WD just fine for over a year. Suddenly it stopped working. In file explorer it shows as G drive with a ? mark next to it. All my company documents are stored on this device. I’m dead in the water without it.

HELP!!

Debra

Have you tried using the drive on another computer?

Yes I have. Doesn’t even register as a drive.