I can only access photos as files from WD desktop app


I have uploaded Pic to my WD EX4 using desktop app. I can see all my pics but when I try to access them from desktop app I have to click every pic individually. I can not access them like picture as I can using WD photos on my mobile

Please let me know how can I access my pics through desktop app like pictures.

Thank you

Hello and welcome to the WD community.

When you access the files, you mean to see the thumbnails for the pictures? If i recall correctly the desktop app does not show thumbnails for pictures.

Desktop app does show thumbnails, double click on thumbnail and picture loads