As in the title, I want to initialize the disk.
My drive is: WD Elements 500GB (WDBUZG5000ABK).
During initialization attempts, a message appears: "A request can not be made due to a device error I / O ".
I tried to connect this disk with three computers and each had the same problem. I replaced the cable from the disk to the second one and the problem remained.
I am asking for help because I will lose pictures of my children’s childhood.
I do apologize for the inconvenience that is caused to you, I would like to inform you that if you are receiving I/O error, then I would request you to please diagnose the drive using WD tools.
Please refer to the given for diagnosing the drive on Windows.
Test Option: QUICK TEST
Model Number: WD Elements 10A8
Unit Serial Number:
Firmware Number: 1042
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 23:57:13, January 12, 2018
Test Option: EXTENDED TEST
Model Number: WD Elements 10A8
Unit Serial Number:
Firmware Number: 1042
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 23:57:18, January 12, 2018