I bought a wd live plus and I updated it yesterday and since that time I can’t get it to work. I start the player and it will show me the wd logo on the tv at the beginning then it goes to a black screen and won’t actually boot and it won’t turn off. It just sits there with the logo on the player lit up. I have tried both composite and hdmi. I have tried resetting it which doesn’t seem to do anything. I doesn’t even flip it off quick when I reset it. I have left it unplugged for a while. Nothing works.
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
Just in case…
When doing a hard reset with a paper clip in the reset hole, it only requires a brief press…
You could also try reloading the current and/or an earlier firmware version according to the WD directions.You need to make sure the process is not interrupted.