I have the following item which is a Western Digital 500GB ‘My Passport Essential’ External Hard Drive USB 2.0
Model : WDBACY5000ABK-PESN s/n [ removed ]
p/n : WDBACY5000MBK-01 7200.12
I am unable to open the WD Smartware using the icon.
Can anyone out there please help this Gerry Attrick type person in Malta