I am unable to open my passport 0740

I didn’t open my external hardrive passport 0740 safely the last time and now windows explorer is not recognizing it but it appears on the control panel and it’s asking me for troubleshooting. Can anyone help me to solve the problem? S/N is [Deleted-Privacy]

There are times when an unsafe removal/ejection leads to data corruption, which is best solved by re-formatting the external drive.


Hi, thanks for your message. Am i going to lose my files if i re-format the external drive? It’s asking me to install the SES Device. Where can i find it? Please help.