Hung up on user/pass to access files on XP PC

WD Legacy Products WD TV Live Streaming
1

I’m almost able to access files on my XP PC from TVLive, but I’m hung up on the last step. I can see the computer name under Videos. It asks for a user/pass, but won’t accept the one I set up under User Accounts. Error: Unable to connect to the selected source. Make sure the selected source is active and available for file sharing.

To add insult to injury, it took me 2 minutes to set up VLC Streamer, which allows access to my PC through the network from my iPad.  It works flawlessly.

I have Windows XP, a wireless network, and WDTVLIVE.

Network Setup Wizard:

  • Choose “Computer connects to Internet through gateway or another computer”. (It connects to a router, then the modem to the Internet.)
  • Def workgroup name is: MSHOME
  • Turn on file and printer sharing

User Accounts

  • Created a new account with complete access (I’ll change it once it’s working) called WDTVLIVE
  • Gave it a password

Shared folder

  • made a shared sub-folder on C.
  • I got the following message, which makes me think things are good: “Windows Firewall is configured to allow this folder to be shared with other computers on the network.”

On WD:

  • Check connection is good.
  • Changed default workgroup to MSHOME
  • I can access Netflix.

Thanks for any suggestions.

1 Like
2

What if you share the folder again, and give read permissions to the exact user called “Everyone”?

3

I don’t have an option to make a folder available to “everyone”. It’s shared for the network.

I don’t think that the folder itself is the problem since I can’t see C. I get as far as seeing the computer name, then need a user/password. I put in a User Account with full access to everything, but the box just hangs when I type it in.

Thanks for the suggestion.

4

Now I see what you’re referring to, Pizza.

Tech support had me go into Safe Mode and give folder privs to Everyone, Admin, and Anonymous.

Ta dah, I could access the files!

Unfortunately, once I rebooted into Normal mode, I can’t connect again.

Any suggestions about what to try now- aside from going through every startup, config, etc option individually?

Thanks.

Extra Note: I’m running XP Home, so I can only access the “security” tab in Safe mode.

5

Hey dude, unless something is not good on your computer then Windows --should-- remember those specific folder permissions o.o

What if you try the exact same configuration while on normal mode?

6

Just got off the phone with tech support. Total time on hold and talking to tech support today: 3 3/4 hours

i’ve been told the problem is with my computer because:

Run \computername opens a window showing my printer and shared folders. When I try to open a shared folder, I get an error: “not accessible. You might not have permissions to use this network resorce.”

I can access the shared files in Safe Mode, but not in Normal or Diagnostic mode.

Any suggestions?