My hub is crashing for 2 weeks. What I meant by crashing is while the hub is turned on, whether I’m watching a video or just in the menu, after a few minutes, the video/menu and the sound dissappears and when I tried to turn it off using the remote, nothing happens. Unplugging it is the only way to turn it off. But while it is in the crash state, you can still access the hub through the network. I’ve been trying to figure out what’s causing the problem but after several testing for the past 2 weeks only two things made my hub work again. One is keeping the cover of my hub open and the other is putting an electric fan infront of the hub. Those solution to my problem makes me think that it is an overheating problem maybe the same with the laptop wherein when the laptop turns off automatically when it reaches a certain high temperature.
Since I’m the only who is encountering this problem at this point based on the posts in this forum, Can anyone share his/her opinion on another possible cause of this problem and maybe a solution to the problem. If it is indeed an overheating problem, can anyone give me an advice on how to make my hub cooler aside from keeping the hub’s cover open and using an electric fan. I tried putting a laptop cooler pad below the hub but it didn’t work.
This is my hub’s strike 2. My first problem was the power switch which I figured a remedy. This is really frustrating but in my situation I have no choice but to figure out a fix to these problem as I can’t RMA my device because even though my hub is bought in US, I’m here in the Philippines.