How to unlock (and keep unlocked) a 1TB My Book Essential


#1

I am trying to use a My Book Essential drive with Windows Backup, but the drive will not stay unlocked.

I am easily able to manually unlock it from the WD software, but it is apprently locked again when the scheduled backup attempts to start.

How may I permanently unlock the drive so the backup may run?

Isn’t anyone from WD reading these?


#2

Not really.  This forum is really for users to help each other out.  If you password protected the drive, then each time you turn it off and on, disconnect and reconnect it, then you will have to enter the password.  The only way you will be able to turn the password protection off is to get rid of the password protection.  You can do that through SmartWare.