I used My Passport Essential for several years for watching movie on media player and it worked well before.
I never install any driver and setup any password protection for it.
Yesterday, I tried to plugged it into my media player again and it cannot recognize.
I tried it several times and the result was the same, so that I plugged it into computer and checked what happen.
The computer prompted me that the HDD was locked since I entered a wrong password 5 or more times.
I give up to recover the data inside and would like to format it and disable the smartware.
However, the computer prompted the HDD was locked even I access the virtual CD.
What can I do to:-
format the HDD
disable the smartware