I have a WD Nasware 3.0 Red NAS hard drive that has stopped working. I have the original retail purchase receipt from 01/07/2017. I try to register the product through the RMA website, and it tells me that the product is not under warranty. The Red NAS Hard drive has a 3 year warranty, so it is still under warranty. I have no way to electronically contact Western Digital as every support form I fill out gets rejected because it says the S/N is out of warranty. What is an email address where I can submit my original receipt and get an RMA started for this drive? Thank you.
You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.