An error has been encountered. We apologize for the inconvenience. Please retry again. If you need assistance, please email us at moderator@wdc.com .
Click on one of the other Languages “English Espanol Deutsch Italiano”
then type in your typical email, password and catcha
click sign in
if you still get the error, try different languages or if you had succesfully signed in another language sign back in English.
Works for me
p.s. I spent the morning trying to sign in… then through the process of random clicking… this discovery was made…
1 Like
Thanks for posting this workaround.
Sometimes is just a matter of closing and opening the browser or clearing the cookies.
Bill_S
March 25, 2014, 8:03pm
#3
Or, until we get this fixed (and we’re working on it), you can clear your cache - all cookies, history, and temp internet files - and then sign in. Sorry about the inconvenience.
Bill_S
June 5, 2017, 6:30pm
#4
Everyone, please keep in mind that the Moderator@wdc.com email link is for issues with the community, not for product support.
Lina
November 2, 2017, 5:24pm
#5
I’m a newbie here, but I haven’t faced such a problem. Anyway, thanks for sharing!
