Hi there, first time poster over here!
First of all, let me congratulate Western Digital for great support! I had a problem with a WD HDD and after creating my RMA I got a new one in a very few days. I could reinstall my system and start working quite fast. Also, communications were very fast and they seem to work a lot to let their customers happy. Well, they are doing it!
I understood that after I left a deposit with my credit card I would not be charged if I sent the damaged HDD to them. Thing is, I have no idea what address should I use or in what conditions they want the package to be sent in. I searched on the website, but I thought it would be quicker to ask here.
Thanks in advance!