How to rollback Firmware

From what I can tell, v4 of the firmware has totally screwed the connectivity to my MyCloud. Transfers are brutally slow and I can’t access the administration via a browser ( … hangs with “initiallizing device.” I can’t access my MyCloud using the WD MyCloud software either … “can’t connect to this device.”

There are apparenly two options:

  1. Back up, then do a factory erase and start again with the new firmware.

  2. Use firmware rollback instructions found on this forum.

There seems to be something that goes wrong with the update on a number of devices.  Nobody has nailed down what, but a rollback or a full factory erase seem to clear up the issue.

I have created a thread on how to downgrade to previous version. You can check it @

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