How to retrieve files from Mybook after Computer crash

Hi Friends

Computer one ( colossus) hdd drive dies …new drive installed new o/s etc.
I have the WD smartware o/s operating and backing up new files on my new desktop …computer two ( Tom )

BUT>>>>>>

I cannot “retrieve” or manually ‘see’ the ( Colossus ) files with (tom). But the grey “additional files” portion of the graphic shows that ( Colossus) files are there. I can even play those movie avi’s on my Screen tv.

But how do I get my (Colossus) documents?

thx
Lawrence

Hi, if the smartware is not recognizing the previous backup, then you will need to manually move the information from the My Book Live to your computer.

WOW Got any idea how to do that?