How-to restore WDMyCloud Backup on UX2 Ultra?

Dear Community,

due to out of support for the old WDmyCloud drives (old hardware prevents upgrade to new OS) I want to bring my data over to my MyCloud EX2 Ultra.

Unfortunately the old WDmyCloud drive is not accessible anymore with my Windows laptop after a recent update.

I hence would like to use the Syncpoint created on September 2021 with latest incremental Sync/Backup from Dec 1 (written to an USB attached Harddrive) and restore it to the MyCloud EX2Ultra.

My questions are:

  1. is this approach possible at all, i.e. can a WDMyCloud backup be restored on a EX2 Ultra ?
  2. where can I find a step by step description ?

What type of update was done to your laptop?

Did you check, Get My Cloud to show in Windows 10 File Explorer Network - My Cloud OS 3 Personal Cloud Storage / My Cloud - WD Community


Dear cat0w,

thank you for your fast reply, highly appreciated.
Unfortunately I cannot tell. I use a work laptop that is administered by my employer.

Nevertheless, I found a solution not requiring to recover my WDmyCloud content from its backup.

For those who are interested:

  • initially and for years I used the Windows explorer to access my files stored on the WD my Cloud using a “Network Location” direct link.

  • this link suddenly (around Oct/Nov 22) did not work anymore (error pop-up)

  • i did not know the real root cause and only suspected it might be either related to a Windows-update related to a security feature or the out of maintenance coming up in Jan / April 2022.

  • the access to the WDmyCloud data still worked, e.g. through an iPad and MyCloud OS3 App , so essential single files I was able to retrieve and send back to me by mail. Nevertheless, instant access from my LapTop was not possible anymore since the links did not work anymore.

  • subsequently I intended to migrate my data through the initially described “restore from back-up” approach.

  • during these actions I came across the possibility to update the firmware from my WDmyCloud OS3 device through my iPad - which I triggered.

  • since the update to WDMyCloud v04.05.00-353 : Core F/W the links on my laoptop windows explorer to the WDMyCloud do work again.

  • i currently use the simple windows explorer to copy all data to the new EX2 Ultra device.

So at least the issue causing this thread is resolved now.

Regards, Ralf,