How to Reset HP Printer: An Easy Guide

Resetting an HP printer can solve various issues such as connectivity problems, error messages, or print job failures. Here are the general steps to reset different types of HP printers:

1. Soft Reset

This is a simple reboot that can resolve minor issues:

  1. Turn off the printer: Use the power button to turn off the printer.
  2. Unplug the power cord: Disconnect the power cord from the back of the printer and the wall outlet.
  3. Wait 60 seconds: Allow the printer to fully power down.
  4. Reconnect the power cord: Plug the power cord back into the printer and the wall outlet.
  5. Turn on the printer: Use the power button to turn it back on.

2. Hard Reset

For more persistent issues, a hard reset might be required:

  1. Turn off the printer: Use the power button to turn off the printer.
  2. Unplug the power cord: Disconnect the power cord from the back of the printer and the wall outlet.
  3. Wait 2-3 minutes: This allows any residual charge to dissipate.
  4. Press and hold the power button: Hold the power button for about 30 seconds.
  5. Reconnect the power cord: Plug the power cord back into the printer and the wall outlet.
  6. Turn on the printer: Use the power button to turn it back on.

3. Network Reset

If you’re having connectivity issues, resetting the network settings might help:

  1. Touchscreen models:
  • Go to Setup or Network Settings on the touchscreen display.
  • Select Restore Network Defaults or Reset Network Settings.
  • Confirm the reset.
  1. Non-touchscreen models:
  • Access the Wireless or Network menu through the control panel.
  • Find the Restore Network Settings or similar option.
  • Confirm the reset.

4. Factory Reset

A factory reset will revert the printer to its original settings, which can resolve more complex issues:

  1. Touchscreen models:
  • Go to Setup or Settings on the touchscreen display.
  • Select Printer Maintenance or Tools.
  • Choose Restore Factory Defaults or Reset.
  • Confirm the reset.
  1. Non-touchscreen models:
  • Turn off the printer.
  • Press and hold the Resume button (triangle icon) and the Power button simultaneously.
  • While holding the Power button, release the Resume button and then press it two times.
  • Release all buttons. The printer should reset.

5. Reset via HP Smart App

If your printer is connected to the HP Smart app, you can reset it from there:

  1. Open the HP Smart app on your computer or mobile device.
  2. Select your printer from the list.
  3. Go to Printer Settings or Advanced Settings.
  4. Choose the option to Restore Factory Settings or Reset.

6. Resetting Ink Cartridge Chip

Sometimes resetting the ink cartridge chip can help resolve ink-related errors:

  1. Turn off the printer.
  2. Remove the ink cartridges.
  3. Wipe the chip contacts with a lint-free cloth.
  4. Reinstall the ink cartridges.
  5. Turn on the printer.

Additional Tips:

  • Check the printer manual: Specific models may have unique reset procedures.
  • Firmware updates: Ensure your printer’s firmware is up to date, as updates can resolve many issues.
  • HP support: If the reset doesn’t resolve the issue, contact HP customer support for further assistance.

By following these steps, you should be able to reset your HP printer and potentially resolve various issues.

2 Likes

Thanks for this informative article.

Problem Resolved. Good