How to recover lost files oZN 1TB My Passport

All files inclusive photos and videos in My Passport suddenly disappeared. How can i recover all the lost files? My Passport is still under warranty, is there a WD support in Singapore thst i can approach for help? Kindly reply asap, thanks!!


It is possible the partition on the drive is corrupted. It may be possible to still extract the data utilizing data recovery software. There are several kinds of Data Recovery software available. If you do a  web search for  Data Recovery  it will yield plenty of data recovery software options.

Thanks a lot. But i’hv tried numerous data recovery software, either only able to recover limited files, all will lead me to purchasing the software at the end of scanning…

Jerry343…May i know the one you recommend, will it able to recover approximate 299gb worth of files?

Thanks again.