My WD TV Live Streaming box (WDBHG7000NBK) is running the latest firmware (2.03.20) and connects to the Internet via wireless connection (DHCP).
I currently have my router configured to connect to the ExpressVPN servers (WAN connection configured for L2TP, username/password, & server IP), meaning all devices on the LAN are using the VPN service. Everything works great – our devices can access the web, and our TV’s can all access blocked Netflix & Amazon Prime Video content.
The only problem is the WD TV Live Streaming box. It can connect to the web just fine but Netflix won’t connect (“cannot connect to Netflix” error). After speaking with ExpressVPN they said I should be able to get it working by simply adding their DNS servers to the network settings.
How do I do this? I do not see any way to edit the current wireless settings to add custom DNS entries. Do I need an older firmware to be able to manually add DNS?
Thanks for offering to help. All devices use my router for DNS (172.16.0.1). However, my WD TV Live Streaming box is the only device that will not connect to Netflix (no matter how many times I reboot it or factory reset it).
Is this issue related to the firmware, & would installing older firmware fix this?