How to get original WD software reinstalled after formatting


#1

I’ve got two 500gb Passport Essential drives, one 2.0 and the other 2.0 & 3.0.

The last one was used for my son, who managed to delete all WD software that original come with the unit and format it in order to “have a little more space”…

I tried to replicate it from my first drive, even following the instructions at WD site, but after several essays I still can’t get the first logical unit (CD) with all the original software.

My question: is there a way to restore my WD unit as it come when I bought it? I can’t find out how to get an exact image/partition to restore my drive as it was originally.

Product ID: WDBACY5000ABK

Home PC: Windows 7 Ultimate 64 bits

Work PC: Windows 7 Professional, Windows XP

Notebook: Windows Vista Home Basic 32 bits

Thanks a lot in advance.


#2

I - My first (and not formatted) disk has the following files and folders in the CD drive:

Folders:

Extras

User Manuals

WD SmartWare

Files:

autorun.inf

unlock.exe

WD SmartWare.exe

What is this.html

Total: 419 Mb, in 170 folders and 2382 files

II - My second (and formatted and tried to reinstall) disk has:

Folders:

Extras

WD SmartWare

Files:

autorun.inf

unlock.exe

WD Quick Formatter.exe

Total: 15 Mb, in 35 folders and 1308 files

III - An additional DVD made by my son with a copy of the content of the second unit before being formatted has:

Folders:

Extras

User Manuals

WD SmartWare

WD SmartWare for Mac

Files:

WD Quick Formatter.exe

WD SmartWare.exe

Total: 398 Mb, in 61 folders and 1342 files

I write this down for it’s useful to someone who read this thread. Thanks again.


#3

And I have the same problem, and I do not know how to restore the original software.