This is so frustrating. I bought a new AF drive today - WD Caviar Green. I knew in advance I would need to align it to use with Windows XP. I’ve registered. My browser accepts cookies and doesn’t block pop-ups. When I try to download the Align Tool I just get the “Manage Your Account” screen - no offer of a download and no link to download. I’ve tried in Firefox and IE. Even Firefox with all add-ons disabled. I’ve tried to access email support but just end up back at the “Manage Your Account” screen.