How to fix it Brother Printer Won't Connect to wifi

When a Brother printer won’t connect to Wi-Fi, it can be frustrating and hinder productivity. Common issues include incorrect network settings, outdated firmware, or interference from other devices. Start by ensuring the printer is within range of the router and that the Wi-Fi credentials entered are accurate. Restarting both the printer and router often resolves connectivity issues. Updating the printer’s firmware can address bugs that might affect network connections. Additionally, checking for interference from other electronic devices or networks and adjusting the router’s settings can help establish a stable connection.

When a Brother printer won’t connect to Wi-Fi, the issue can stem from various sources, ranging from network settings to hardware malfunctions. Here’s a detailed guide to diagnosing and resolving this problem:

Initial Troubleshooting Steps

  1. Verify Network Credentials: Ensure that the Wi-Fi network name (SSID) and password entered into the printer are correct. Typos in these credentials are a common cause of connection failures.

  2. Printer and Router Proximity: Place the printer close to the router to ensure it is within range. Physical obstructions like walls and electronic devices can interfere with the signal strength.

  3. Restart Devices: Sometimes, a simple restart can resolve connectivity issues. Power off the printer and the router, wait for a minute, and then turn them back on. This can reset network configurations and clear temporary glitches.

Advanced Troubleshooting

  1. Update Firmware: Outdated firmware can lead to connectivity issues. Check Brother’s official website for any available firmware updates for your printer model. Updating the firmware can resolve bugs and enhance compatibility with network devices.

  2. Check Router Settings: Ensure that the router’s settings are compatible with the printer. Disable MAC address filtering, as it may prevent the printer from connecting. Also, ensure that the router’s DHCP is enabled, allowing the printer to obtain an IP address automatically.

  3. Interference from Other Devices: Other electronic devices, such as microwaves, cordless phones, and baby monitors, can interfere with Wi-Fi signals. Try moving these devices away from the printer and router.

Network Configuration

  1. SSID and Encryption: Make sure your router is broadcasting the SSID and is not hidden. For security, use WPA2 encryption instead of WEP, which is outdated and less secure.

  2. Frequency Bands: Modern routers operate on both 2.4 GHz and 5 GHz bands. Ensure your printer the band you are connecting to. Most Brother printers 2.4 GHz, which has a wider range but is more prone to interference.

  3. Static IP Address: Assigning a static IP address to your printer can sometimes resolve connectivity issues, as it avoids IP conflicts. Access the router settings and reserve an IP address for the printer based on its MAC address.

Software and Driver Issues

  1. Reinstall Printer Drivers: Corrupt or outdated drivers can prevent the printer from connecting to the network. Uninstall the existing drivers and download the latest version from Brother’s website. Follow the installation instructions carefully.

  2. Firewall and Antivirus Settings: Sometimes, security software can block the printer from accessing the network. Temporarily disable your firewall and antivirus to see if they are causing the issue. If the printer connects, configure your security software to allow the printer through.

Printer Settings

  1. Network Reset: Perform a network reset on your Brother printer to clear any previous network configurations. Refer to the printer’s manual for instructions on how to reset network settings.

  2. Network Status Report: Print a network status report from the printer’s menu. This report can provide valuable information about the printer’s network settings and help identify where the issue lies.

Seeking Professional Help

If none of the above solutions work, it may be time to contact Brother customer or a professional technician. They can provide advanced diagnostics and resolve hardware issues that may be beyond basic troubleshooting.


A Brother printer failing to connect to Wi-Fi can disrupt workflows, but with systematic troubleshooting, the issue can often be resolved. Start with basic checks and gradually move to more advanced solutions. Keeping your printer’s firmware and drivers updated, ensuring correct network settings, and minimizing interference are key steps in maintaining a stable Wi-Fi connection.