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How to enable device

hello guys, i need some to teach me how enable my dekstop to enable my passport. last time i was sen d my doc to my passport n my dekstop suddenly hang…i was restart my dekstop n my passport cannot anymore…then i check at conrol panel, it was disable…and i try to enable at control panel but it said windows not anble to enable this device. need yuour help…tq :slight_smile:

Check if the device appears on Disk Management.

Try posting an image of the error you are getting.

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