How to determine if Portable Drive was dropped / damaged?

Hi All

I’ve recently started selling Portable Hard Drives, namely Elements & My Passport Ultra. Is there any way for me to determine (through software or hardware check) if a hard drive has been dropped or damaged by the customer? At the moment I’m only going by their word.

Any assistance in this regard will be highly appreciated.

It’s hard to tell if there’s no visually noticeable harm. You could try a full S.M.A.R.T. test to check the hard drive’s overall health status though. There are some parameters that may fail a test if the unit has received physical damage.

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