My 1 TB MyBookElite is messed up for the second time. I was doing some heavy maintenance on my file system and this time I think it was because I was making too many changes in too short a period for the software to keep up. It just stopped backing anything up or showing that there was anything new on the computer at all. I tried updating the SmartWare SW, but after that, it wouldn’t even let me into any of the tabs but Home and Help.
So . . . I want to just start completely over. I have uninstalled the SmartWare, but I now want to delete the backup data that’s on the drive. I have searched high and low as to how to do this, but I think it’s a state secret and seems never to be done. Strange.
I have found the WD SmartWare.swstor folder and under that I have the following:
My b_WD-Elite-EHD-1TB_UserManualPlus folder (why wasn’t this deleted with the SW?)
<the 2 folders on the drive that I had set to backup>
Are these last two folders the ones I need to delete before I try to install the latest version of WD Smartware so that I can set up a NEW backup?
I have vowed to try this one more time. If it happens again, I’m just going to reformat the drive as a regular drive and copy the files to it myself. Auto-backup doesn’t seem to work too well for me.
Appreciating your help,