WD Community

How to defeat captioning

I have a proscan 42" lcd fed via hdmi fromt eh wd tv playing video ts files.  All movies play, but can not defeat captioning on the tv, no option to do so for hdmi inputs.  What to do to defeat? Can’t turn off via ccd button on remote . Thanks

hey there…,

where your video files are located…is there any files/directorys with the SRT extension…

if so delete them (after backing them up in case you WANT them later)…

had a phillips box that would always play the subtittles no matter the settings…this solved it

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.