I made the mistake of running apt-get upgrade, bricking my WD My Cloud. I power cycled the device, holding down the reset button for 40+ seconds. The LED is still white, and the Dashboard is unavailable. How long can I expect to wait for everything to go blue again?
Welcome to the Community.
A full factory restore can only be executed from within the Dashboard or SSH. The reset switch is a soft reset for network settings and Dashboard user access.
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
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That’s terrible. The reason I want to perform a full factory restore is that both the Dashboard and SSH are now unavailable.