I have WD My Passport 1TB USB3 with Smartware backup software.
The version of the SW is 22.214.171.124. I got the update file (msi file) from wd web.
I have installed the update from my pc and I did restart after the installion complete.
I start Smartware and I saw that the version is the same as before (126.96.36.199).
I have tried to uninstall and install again the software but it didnt work.
what should I do?