The number of complaints on here…WESTERN DIGITAL’S VERY OWN FORUM…are overwhelming. Then you Google it and find thousands of people trying to rid of it. You look at Best Buy and Amazon and the reason WD HDDs are rated so low is because people are frustrated with the Smartware…all these complaints. All these unhappy customers…all this and the best they can do is tell us to “HIDE IT!?”
I’m so ****** off that I took the time to register to complain as well as many other users. Does that not account for something? What a crock…
They need to [text deleted] get this taken care of. If they don’t have a solution when it’s time for me to add another HDD to my collection, I’ll be taking my business elsewhere.
Also, since I’m already ranting, they need to do away with the (micro?) USBs. They are the second main reason for the portable hard drive complaints. I ended up super-gluing mine in. GO BACK TO THE “OLD” STYLE USB!
TAKE RESPONSIBILITY FOR YOUR MISTAKES. MAKE IT RIGHT WITH YOUR CUSTOMERS.