How do I use this

I don’t know how to use this thing. It is saving all my files , documents and pictures in a format that I can’t open. WHAT do I do to save it in a way that I can open. Why do I have to go through multiple steps to get to my files, I’m not even sure where things are. Help!

What is it that you use to backup your data to the drive? Which operation system are you using “Windows, Mac” .

Hi, I am using Windows 8.1.

Which software or program do you use to backup your data on Windows 8.1?

I don’t back up my data.