How do I remove the WD Unlocker process and associated drive from a MyPassport Ultra

WD External Drives WD Portable Drives
1

I have a WD MyPAssport Ultra 2TB drive that whenever I mount it to my PC created a CD Drive (E:) WD Unlocker with 2 directories Extras and Local in it. There are two files autorun.inf and WDUnlocker.exe on the drive.

To access the 2TB drive I have to click and run WDUnlocker.exe, I have no password so all the WD Unlocker does it say the drive is unlocked.

How do I get the drive to mount as a ‘normal’ NTFS device in Windows 10 - without any o this WDUnlocker nonsense?

2

Hi @deepinsight,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask