How do i read my drive on windows. my clound device crashed

i am trying to figure out how to read my cloud drive on windows? My device died. I bought a new one. Figured I could put my drives in it and be good. bad assumption. wants to format my drives. How do i get my data off one of these drives. i have seen where it says to use unix. I got the unix startup disk and i can start up but I can’t figure out how to go from there.

Hi @hillbillycarl,

Please contact the WD Technical Support team for best assistance and troubleshooting: