How do I get WD to replace my WD external drive which has non-deletable WD Smartware built-in, with a clean drive?
It seems there is no way to remove this “Smartware” that WD has preinstalled on the drive. I have done a few hours searching around the net to find a way to delete it, and contacted WD tech support, and cannot find a way.
I don’t trust “smartware”, I don’t like it, and it takes up significant storage space which I paid for.
I want a clean drive.
I am in Australia.
Thanks in advance for any help.