I followed the normal procedure to update the firmware but the system said it was an incomplete update and I need to do a manual update. I downloaded the latest update and followed the instructions.
I unzipped the 5 files to a USB drive.
I inserted the USB drive into the WD USB port.
Pressed HOME . According to the instructions the Firmware Upgrade icon should now display but it doesn’t.
Where do i go from here?
I’ve tried 3 different USB drives.
I’ve restarted but it tries to upgrade over the internet which is not available because of the incomplete upgrade.